Bingo Information

No experience is necessary to work bingos.

Afternoon bingo events run from 10:30am-3:30pm
Evening bingo events run from 4:30pm-9:30pm

Please make sure you check your email for upcoming dates. If you are interested in signing up to work a bingo, please email us at bingo@parklandminorbaseball.com. If you require a position that you have worked before, you must let the Bingo Coordinator know so we can try to accommodate the position. If you require a cage position you must be experienced. If you are willing to train, let the Bingo Coordinator know as we are always looking to train experienced cage people.

Parkland Minor Ball is a member of the Spruce Grove Bingo Hall (160 St Matthews Ave, Spruce Grove). All profits from each bingo event we work at are pooled monthly and all member clubs receive a pooling cheque. These pooling checks help lower the cost of fees. Bingo funds pay for new team equipment, field equipment, field maintenance , indoor and outdoor field rentals, uniforms, and much, much more.

HELP, SOMETHING CAME UP…

We all realize that this can happen from time to time. The important thing is what you do about it. You should know that if Parkland Minor Ball does not supply the required number of workers for a specific event, we are subject to a fine for each person we are short. Your attendance, or someone in your place, is a must. You are responsible for finding a replacement worker if less than 72 hours prior to the event. In the end, if all else fails and you must cancel, please let us know at least 72 hours in advance. Please contact us at 306-571-8232 or bingo@parklandminorball.com as soon as possible. If you're planning on having someone else (friend, family member etc.) work this bingo on your behalf, please let us know their name so we can make bingo day less confusing.

THE FACILITY

The bingo hall is large and has concrete floors. Please ensure you wear comfortable footwear. There is an area for volunteers to have their break and there is a table where you can eat a meal. There is a concession where we recommend you pre-order your food 15 minutes before the start of your break time. PMBA does not pay for food at the bingo hall. Please bring your own food if you do not wish to pay at the concession. Volunteers will be given a 15-minute break. During this break you cannot leave the premises. We have a volunteer area to eat, or you can go outside but please do not leave the premises. This is an AGLC rule.

VOLUNTEER POSITIONS

Operating and staffing a bingo event requires volunteers in numerous positions. The Bingo Chairperson will be the volunteer who oversees the operation of the event. Here is a list of other volunteer positions:

OFFICE WORKERS (Paymaster and Special Games Controller): These positions require the individuals to be in the hall at 4:30pm. This is to make sure all paperwork is completed before the event. (10:30am for afternoon events and 4:30pm for evening events). These positions involve cash handling and balancing and require working in the office area of the bingo hall. Volunteers scheduled in these positions generally have experience in these areas, but you may be asked to fill one of these spots. If you are new in a position do not feel intimidated. The Bingo Chairperson will be there to teach you what you need to know.

FLOOR WORKERS:

These positions require the individuals to be in the hall at 4:30pm. This allows the Chairperson to explain how the night will go.

$2 ticket sellers or $1 ticket sellers:

Count $40 float given by Special Games Controller and cards received for each game type
Floor workers must continuously walk the floor and not in groups or with the same color bib to ensure those selling the same cards or distributed throughout the hall
When a floor worker is completely out of one type of card, they pay for the cards they have sold and receive more cards from the Special Games controller and sign for money paid and cards received
Floor workers will have assigned breaks and will have to order their food in time for their scheduled break. They leave their aprons with the Special Games controller while on break. Floor workers cannot leave the building or go to the washroom with the apron on
Floor workers are responsible for calling back bingos:
1. When “Bingo” is called, a floor worker will go to the player and make sure they have the attention of the Caller
2. The Caller will ask for the worker to read the card number to them and specify if the card is regular or double (blue or gold)
3. The Floor worker take the customer’s receipt and get the winnings from the Paymaster (either in the cage or at the stage) and return to player
4. For Special Games, including Triangle, Flip, Speedo, Double Dab, Double 7, Odd/Even, and the 100 Game, if the winning card was on paper, the Floor Worker must get the customer to print their name and phone number on the back of the winning card and bring it to the Paymaster with the customer’s receipt
5. If a Special Game is won on electronic bingo (digi tablet), the Caller will print out a slip for the customer to sign, this must be brought back to the Paymaster
6. Floor Workers are responsible for checking pull tickets winners when a customer yells “Balls”. The Floor Worker will take the winning card to another table and will verify the serial number of the pull ticket with the customer and the Caller and will call back the numbers on the pull ticket as instructed by the Caller. Pull ticket winners are paid by the Pull Ticket Manager.
Floor Workers must listen for the Caller to announce “last call” for Special Game sales and ensure that they are cashing out in time
Floor Workers will cash out their games by counting with Special Games Controller and cards left over for each game type and sales will be calculated
When the last game is cashed out, the $40 float will be returned first and the remainder of the cash left over will be the recorded sales. Floor Workers will initial for cards returned, sales, and float returned
When the Floor Workers have cashed in all game types, they will continue to check bingos until all bingo games are done
When the event is over, Floor Workers will clear all garbage from tables into the garbage cans and push in chairs
Floor Workers will bring the electronic bingo tablets (digis) to the cash counter so that they can be cleaned and put away

Balls Sellers:

Pull Ticket Sellers will sign in and will be assigned a break schedule, food must be ordered in time for the break
Pull Ticket Sellers will receive an apron and name tag and will receive a float and pull ticket cards that have to be initialed for
Pull Ticket Sellers are responsible to follow all instructions of the Pull Ticket Manager, especially when being told where to start selling and the pattern to sell in
When Pull Ticket Sellers have no more tickets left, they are to follow the Pull Ticket Manager’s instructions, including:
1. Keeping their float and cashing in the redemptions and all money for tickets sold and taking out more tickets
2. Assisting other Pull Ticket Sellers sell the remaining tickets in a box
3. Sign out cards for a new pull ticket box
As pull ticket boxes are being sold, customers will cash in redemptions that can either be paid out in cash or in pull tickets given in exchange for the redemptions equaling the value of the redemption. All redemptions must be saved and turned in as each pull ticket box is sold and cashed out
When the last pull ticket box is sold, the Pull Ticket Manager will get the Caller to announce “redemptions only”. Any redemptions left on the floor are to be paid out by the Pull Ticket Sellers or as per the Pull Ticket Manager’s instructions
Once all of the redemptions have been collected in the Hall, the Pull Ticket Sellers will check bingos or when a customer yells “Bingo” and will check pull tickets when a customer yells “Balls”
Pull Ticket Sellers can check bingo and pull ticket winners throughout the event as long as they ensure that they maintain their pattern when they continue selling. Pull Ticket Sellers should allow the Floor Workers to get the money from the Paymaster for the customer whenever possible, after the bingo has been checked
Pull Ticket Sellers should know how to check a bingo or pull ticket as follows:
1. When “Bingo” is called, a floor worker will go to the player and make sure they have the attention of the Caller
2. The Caller will ask for the worker to read the card number to them and specify if the card is regular or double (blue or gold)
3. The Floor worker take the customer’s receipt and get the winnings from the Paymaster (either in the cage or at the stage) and return to player
4. For Special Games, including Triangle, Flip, Speedo, Double Dab, Double 7, Odd/Even, and the 100 Game, if the winning card was on paper, the Floor Worker must get the customer to print their name and phone number on the back of the winning card and bring it to the Paymaster with the customer’s receipt
5. Pull Ticket Sellers are responsible for checking pull ticket winners when a customer yells “Balls”. The Floor Worker will take the winning card to another table and will verify the serial number of the pull ticket with the customer and the Caller and will call back the numbers on the pull ticket as instructed by the Caller. Pull ticket winners are paid by the Pull Ticket Manager
One Pull Ticket Seller every event will be assigned to sell cash boards. All steps are the same as selling pull tickets except when the cash board box is done being sold then the game card will be given to the caller, indicating that the cash board is done being sold. Sale for the next cash board box will not be sold until the previous cash board prize has been awarded, the Pull Ticket Manager will notify the Seller when this has happened

THE EVENT

Expect to be at the bingo hall for approximately 4 ½ hours (until 3:30pm on afternoon events and 9:30pm on evening events). While at the facility you are not only a representative of the Parkland Minor Ball, but you are also a representative of the bingo hall. The behavior of volunteers must always be professional. Upon arriving at the hall please find the bingo Chairperson and check in. You will likely find him/her in the office area. At that time, you will sign in, be assigned to a position for the event and sign up for your break. Any training and instruction you require will be given to you at that time. Feel free to ask questions, you are not expected to know everything.

BINGO ETIQUETTE: If a customer asks you something you don’t know, please check with another volunteer or the Chairperson and get back to them. The Chairperson schedules the breaks in a staggered fashion, based on sales of specific cards. It is important that you begin and end your break time promptly. This will serve to maximize the number of sellers on the floor at any given time. Please avoid answering cell phones on the floor. If you need to answer a phone call, please hand in your apron and step into the break room to take it. All aprons need to be handed in to the Special Games person when you go to the washroom, when you go on break and when you need to leave the floor for any reason. Again, this is an AGLC rule. Try to avoid standing and chatting in groups. This only serves to frustrate patrons who may be requiring service of some kind. Keep circulating throughout the floor and if a patron wishes to purchase a card you are not selling try to get the attention of the appropriate seller. Spreading out around the hall provides the best opportunity for quick responses to bingos and sales….and that means profits! Don’t be afraid to have a good time with the patrons, after all, it’s a long night…. At the end of all events, all volunteers are required to help with tidying up the facility. This involves throwing away all garbage from the tables, bringing back the Digis to the front cash office and repositioning the chairs. If we do not fulfill our obligation to clean up at the end of an afternoon event, we are subject to a fine. So, now you know almost everything. Ready for your first experience into the world of……BINGO!